Shipping policy

Shipping

Every Alice's Room candle is hand-poured in small batches, then packed carefully by hand.

• Flat-rate shipping: $8.95 on every U.S. order, no matter the size.
• Free shipping on orders over $75.
• Where we ship: We currently ship within the United States only.
• Processing time: Orders typically ship within 1-2 business days.
• Tracking: As soon as your order ships, we'll email you a tracking link.

Damaged items
If your order arrives damaged, email us at hello@alicesroomcandleco.com within 14 days of delivery with your order number and a photo of the damage, including the box it arrived in. Once we’ve reviewed it, we’ll send a replacement or issue a refund, depending on product availability.