Track My Order
Where's my order?
As soon as your order ships, we'll send you an email with a tracking link. Click it anytime to see where your package is.
Can't find the email?
- Check your spam or promotions folder for an email from Alice's Room Candle Co.
- Or sign in to your account with the email you used at checkout to see your orders and tracking.
Still need help?
Orders typically ship within 1-2 business days. If it's been longer than that, or your tracking hasn't updated in a few days, contact us with your order number and we'll look into it right away.