Track My Order

Where's my order?

As soon as your order ships, we'll send you an email with a tracking link. Click it anytime to see where your package is.

Can't find the email?

  • Check your spam or promotions folder for an email from Alice's Room Candle Co.
  • Or sign in to your account with the email you used at checkout to see your orders and tracking.

Still need help?

Orders typically ship within 1-2 business days. If it's been longer than that, or your tracking hasn't updated in a few days, contact us with your order number and we'll look into it right away.